HOW TO RETURN

  1. Fill in the form below for each item you are returning, along with your name, order number and date posting the item back.
  2. Re-pack the item in the bag with labels and tags still attached (you can reuse our bags to make this easier). Our returns address is printed below - simply cut and stick this onto the parcel.
  3. We advise our customers to use a tracked service to return any parcels and obtain proof of postage as we will not be held liable for missing parcels. 
  4. You will be issued with a CREDIT NOTE for the total price you bought each returned item not including postage. If discounts were applied the credit note value will reflect the discounts used. Please note you cannot use a discount code when repurchasing with a credit note.

Your name __________________________________________________________________________

Your email __________________________________________________________________________

Order number ____________________ Date posted back __________________________________

 

Item being returned

Reason

 

 

 

 

 

 

 

 

 

 

 

Please choose the reason code below:

  1. Too big
  2. Too small
  3. Doesn’t suit me
  4. Incorrect item received
  5. Damaged
  6. Looks different to website

PLEASE READ – Returns policy:

Items that you wish to return must reach us no later than 14 working days from the date you receive them. We will not accept returns after this time has passed. 

We DO NOT accept returns on any swimwear.

Any items that are stained (including foundation), washed, worn, or had the tags tampered with will be returned back to you.